[How to deal with lost communications to site]

Hi,

I am monitoring a number of systems remotely for a number of customers and have found that if for any reason they lose their internet connection, all their systems appear on our dashboard as offline.

I understand why this is happening, but is there some method within Pulseway to recognise when the remote internet connection is down so that the alerts/notifications can be ignored?

Thanks

[Run Reports Remotely?]

Basically the issue I have with Pulseway is that there is no way to create a "master" report which basically consists of a number of reports rolled into one.

At the moment, If I want to send reports to a customer, I have to send individual reports which basically spams the customers mailbox.  I would like to send just one e-mail consisting of a number of reports (as attachments), or a single report built from a number of reports. 

I haven't found any way in Pulseway to do this so I though I might be able to do this through an API.  Run a report, save it to a file and then attach to an e-mail message.  Something like that.

Unless this is actually available and I am missing something?

Custom reporting would be fantastic and would probably solve this as well.

Thanks 

[Run Reports Remotely?]

Hoping there is something here to do what I am after.

I want to run the Pulseway RMM reports external to the web page.  Maybe through the API?

I have a number of reports that I want to run for each "client".  Rather than schedule each individual report, I want to be able to run 1 report which includes all the reports that I'm after.  Basically, the recipient will get 1 e-mail message which contains all the selected reports.

Is this possible.  Maybe through an API of some sort?

Any pointers greatly appreciated.

[Where does returned data go?]

Yes please!  I'd like to know as well!

If only there was a custom report designer that could take the output of a script and wrap it up into a report.

That I would like to see!  :-)

 

[ShadowProtect Monitoring not working]

Hi,

Hopefully a very easy answer to this one.  Just getting started on Pulseway and loving it so far.

However, when I try to access StorageCraft ShadowProtect on my mobile app, it comes up with an error :-

 

Agent Version: 0

Value cannot be null

Parameter name: type

 

Any hints on how to resolve this one?

 

Many thanks