We get notifications of systems going off line and they generate a ticket in the Pulseway PSA ticketing system. Â But if that system comes back on-line and shows a normal status, it does not automatically complete or close the ticket out. Â Right now we have to manually go in to each ticket and close these tickets. Â Is there a way that the system can automatically close these tickets when their status changes to normal?
ethorup got a reaction from Martin_T in Auto completion of system generated tickets