[Possibility to change agent settings even if the computer is offline]

Hi,

it would be cool, if I could change the Pulseway Agent settings of a computer, even if the computer is offline. I had the problem yesterday, that I made a typo. The customer closed office, and all the clients where offline. I had to wait till today in the morning, to be able to fix the type.

Thanks,
Christian.

[Just an Idea: time depending offline notifications]

Hi,

this idea comes from an actual case I had: A servernormaly needs to run all the time, but a client doesn't. Clients normaly are only online at business times. So idea ist, to define a scedule where if have to get notified if the computer is offline, and for the rest of the time I don't care (= no notification).

Thanks,
Christian.

[Any best practices for your antivirus solution?]

Hi GTDFW,

thank you, but where can I find this information. I was looking in the Pulseway Agent, and in the Windows App, but I can't find anything. In the Pulseway WebApp I can only find the part with the rules.

Maybe I am doing something wrong?

Greetings,
Christian.

[More details for the Computer Information]

Hi Paul,

thank you I will test it as soon as possible...

Greetings,
Christian.

[Better Asset Info]

This would be realy great!

[Wildcards in the Event Log Filter]

Thanks.

[Agent configuration of the apps]

Perfect! Thanks.

[Monitor a DELL server.]

Hi Paul,

so this is my solution for a simple single Dell R330. Thanks to the Dell-Support and a Tool called EventLogSourcesView (http://www.nirsoft.net/utils/event_log_sources_view.html).

1. Make sure the server runs with the newest drivers and software.

2. Make sure the iDRAC 8 Express is correctly configured and working. I also configured a fallback e-mail notification over the iDRAC 8 Express.

3. Install the Dell OpenMange Server Administrator and configure it for your needs.

4. In the Pulseway Agent:

4.1. Under System -> Services activate everything with DSM* (e.g. DSM SA Connect Service, DSM SA Data Manager, DSM SA Event Manager, DSM SA Shared Services) ... this should be Dell Services which needs to run!

4.2. Under Notifications -> Services activate everything with DSM* ... like before, so we get a notification if the services are not running.

4.3. Under Notifications -> Event Log -> I created two filters. One for Errors (Critical) and one for Warnings and Audit Failures (Elevated). I look only in the Event Log System, and as Source I take the services from before, but with name (e.g. Server Administrator, dcstor64, dcevt64, omsad).

Today I did some tests, and it looks like it would work without any troubles...

Greetings,
Christian.

[Please tell me your Pulseway experience]

Hi Dilbert,

I came to the same conclusion. I have a Pulseway MSP subscription now...

Thanks,
Christian.

[Possibility to sort via column header in the Pulseway Agent]

Hi Paul,

ok the right click gives some feature, but the sorting is a verry common and useful thing.

Thanks,
Christian.

P.S. The right click only work when I am in front of the computer, and use the Pulseway Agent. If I do it over the Pulseway Dashboard, a right click doesn't do anything.

[Possibility to sort via column header in the Pulseway Agent]

Hi Paul,

you are right. I got an error when I posted this feature request the first time, so I did it a second time, and now it exists 2 times. I don't know how to delete one.

Thanks,
Christian.

[Any best practices for your antivirus solution?]

Hi Paul,

is it possible that you post an example (screenshot) for MS-SQL?

Thanks,
Christian.

[More details for the Computer Information]

Hi Paul,

can you give me an example (screenshot), because I don't understand correctly...

Thanks,
Christian.

[More support for the big hardware players.]

Hi Paul,

that's a bit complicated...

In the moment I am only working with DELL. Together with the DELL support, I am working for a good solution over iDRAC and the OpenManagement Server Administrator. They report to the Windows Event Logs, and I catch it over Pulseway Event Log Notification.

I am still working on it, so I need some time to give an exact information, but let's say: powersupply, fans and raid should be the most important ones.

Thanks,
Christian. 

[Better Asset Info]

Hi Paul,

think of you are a MSP. You don't want to spend a lot of time with different tools. If the customer want's your service, than you just install the Pulseway Agent, and you get everything you need to give a good support.

For the fact that not every customer has a HP, DELL or whatever premium hardware manufactured device, it would be helpful to find at least the right motherboard information, to find the right drivers.

Thanks,
Christian.

[Wildcards in the Event Log Filter]

Hi Paul,

in the moment I am only intrested for the sources.

Thanks,
Christian.

[Agent configuration of the apps]

Hi Paul,

I understand, but in my opinion, the dasboard is not that useful. I choosed Pulseway, because I wanted to be independent with my mobile devices. Maybe you can think of giving this feature at least to the webapp?

Thanks,
Christian.

[Possibility to sort via column header in the Pulseway Agent]

Hi,

it would be very helpful, if there would be the possibility to sort the tables with a click in the column header.

Thanks,
Christian.

[Possibility to sort via column header in the Pulseway Agent]

Hi,

it would be very helpful, if there would be the possibility to sort the tables with a click in the column header.

Thanks,
Christian.

[Any best practices for your antivirus solution?]

Hi,

are there any best practices for your antivirus solution?

Thanks,
Christian.

[More details for the Computer Information]

Hi,

we use the Pulseway MSP edition, and it would be cool to have more details in the Computer Information:

1. Customer
2. Location
3. Computer Name

Some of our Customers have more than one office, and so it would be easier to administrate.

Thanks,
Christian.

[More support for the big hardware players.]

Hi,

I know I can do everything myself, but it would be great, if at least the biggest hardware players (e.g. HP, DELL, INTEL... https://en.wikipedia.org/wiki/Market_share_of_personal_computer_vendors) would be supported out of the box.

Thanks,
Christian.

[Better Asset Info]

Hi,

I know it’s not easy, and at the moment it looks like AIDA64 is the only software with the biggest support of hardware, but it would be cool if I could do everything over PulseWay.

Thanks,
Christian.

[Wildcards in the Event Log Filter]

Hi,

I think it would be helpful to have a wildcard funcionality in the Event Log Filter.

Thanks,
Christian.

[Agent configuration of the apps]

Hi,

I use the app for my smartphone, the app for my tablet, the app for my Windows 10 computer and the WebApp. I don't use the dashboard, because I see no sence in it, and it only works on a computer. If I want to change the configuration of an Agent, I need to connect via RemoteSupport or I have to use this dashboard app. I think it would be better to have everything in the apps.

Thanks,
Christian.