itshero

Hi everyone,
We've released the KES 10 SP2 MR3 to everyone however the in-place upgrade function remains disabled as it's known to cause problems. We've reached to a conclusion with Kaspersky Labs that the following process is safer to upgrade KES 10 SP1 MR3:
Uninstall KES 10 SP1 MR3 Reboot the computer Upgrade the system to 1903 if it's Windows 10 (if the 1903 update was already installed and it automatically uninstalled KES 10 SP1 MR3 then you need to run the KAV removal tool) Reboot the computer Install Kaspersky (it will automatically deploy KES 10 SP2 MR3) Please let me know how this goes for you.
-Paul

As of yesterday morning this issue appears to be resolved for both self hosted servers and pulseway direct customers.
I was able to install Kaspersky on a customers computer!
If you are getting the Agent Missing error you will need to uninstall kaspersky through Pulseway than reinstall it. Worked for me.

Same issue here!

Tried on my test VM, which did previously have Kaspersky installed. Updated windows, uninstalled kaspersky, restarted, installed kaspersky no issues.
So what more can I do?
Install on customers device. Agent missing.
Waa waa

Is there a working AV installer now?
Honestly I don't feel like updating windows on a VM tester than installing agent that testing AV installation.

Is there an update for the Pro/Free users by now? Iam still not able to update the clients. 

@Paul That didn't do anything.
 
Edit:
It works after getting pushed the update... Thanks!

@Paul That didn't do anything.
 
Edit:
It works after getting pushed the update... Thanks!

We've released another update (v6.0.1) that addresses the PUSH notification deliverability problems. Please update and check again the PUSH notifications.
You need to launch the app at least once to get the device to register again.
-Paul

I recently got a new phone, which is a Pixel 2 XL and I've noticed I never receive push notifications for when an alert is thrown out in the app.  I have had no issues with any other app throwing push notifications and have not modified any settings in how notifications are displayed on my device.
I am on Android v 9.0 currently if that matters.

This does nothing. still no notefications ! 
Please adress this problem, just missed a larger problem i out setup, due to no allerts... i cannot relay on the app if this doesent work ! 

 

@PulsedAway
Their response has been that it is a bug... WITH the OS itself.  Not the case.  If that were the case my push notifications would be broken on all of my apps (and that is nowhere near true)  Pulseway is the only app with this issue on my phone.  

I recently got a new phone, which is a Pixel 2 XL and I've noticed I never receive push notifications for when an alert is thrown out in the app.  I have had no issues with any other app throwing push notifications and have not modified any settings in how notifications are displayed on my device.
I am on Android v 9.0 currently if that matters.

@Chris
No such luck.

@Chris
This isn't the case.  That post is from 2017.  Current version of Android is 9.0 and in 2017 it was 8.1.  

@kelton5020
Indeed.  I posted on another thread because I never got a reply from a pulseway employee.   Apparently they acknowlege the issue, but they aren't getting a reply from their app devs. Obviously a big disconnect between support and their outsourced app developers!

@PulsedAway
Their response has been that it is a bug... WITH the OS itself.  Not the case.  If that were the case my push notifications would be broken on all of my apps (and that is nowhere near true)  Pulseway is the only app with this issue on my phone.  

We have a Pixel 2 XL ourselves and we've reproduced the issue too.
-Paul

Indeed it has worked.  Thanks for your help.

Hi,
Thank you for letting us know. This should work now. We just published an update and this happened while some server components were updating. Can you confirm it's working now?
-Paul

Try to use something like this (via PowerShell):
$j = Start-Job -ScriptBlock { TASKKILL /f /im iexplore.exe } Wait-Job $j -Timeout 5 | out-null if ($j.State -eq "Completed") { CD "C:\Program Files (x86)\Internet Explorer" start iexplore.exe }  

Cheers this worked.  I didn't see the workstation was indeed offline...  I literally solved the issue right after I posted this.  Thanks a bunch. 

Hi there,
We mark a task execution as skipped when there is no online agent that can run the script in the task's scope. Can you check if any agents were online on the scope you've configured for the task?
-Paul