Jacob Ipsen

@Paul That didn't do anything.
 
Edit:
It works after getting pushed the update... Thanks!

We've released another update (v6.0.1) that addresses the PUSH notification deliverability problems. Please update and check again the PUSH notifications.
You need to launch the app at least once to get the device to register again.
-Paul

Hey everyone,
We've released an update to the Android app into the beta channel (you can enrol here) that fixes this issue. Thank you for your support.
-Paul

Hi @itshero,
Please doublecheck the settings (permissions) for the Pulseway app. Is it possible that you have selected the settings not to allow the Push notifications when you were asked about it after the installation? Also, please check the Pulseway app settings to see if these options are enabled.
If you want to reconfigure the Pulseway app on your phone, then please delete the storage for this app and reconfigure it.

I recently got a new phone, which is a Pixel 2 XL and I've noticed I never receive push notifications for when an alert is thrown out in the app.  I have had no issues with any other app throwing push notifications and have not modified any settings in how notifications are displayed on my device.
I am on Android v 9.0 currently if that matters.

This does nothing. still no notefications ! 
Please adress this problem, just missed a larger problem i out setup, due to no allerts... i cannot relay on the app if this doesent work ! 

 

This does nothing. still no notefications ! 
Please adress this problem, just missed a larger problem i out setup, due to no allerts... i cannot relay on the app if this doesent work ! 

 

@Chris
No such luck.

I'm having this same problem. Setting the app to 'Don't optimize' did not resolve it. Also enabled 'unrestricted data access' and all notification settings are on (Allow interruptions, on lock screen, override DO Not Disturb).
I've had multiple times(in the past couple weeks) where things have went down on my server and I haven't received a single notification.
It started when I got a google pixel and installed pulseway.
I've tried uninstalling and reinstalling, doesn't resolve anything. Also wasn't prompted for any permissions.
I've been using Pulseway for like 3 years now, but it's feeling really buggy right now.

@Chris
This isn't the case.  That post is from 2017.  Current version of Android is 9.0 and in 2017 it was 8.1.  

@kelton5020
Indeed.  I posted on another thread because I never got a reply from a pulseway employee.   Apparently they acknowlege the issue, but they aren't getting a reply from their app devs. Obviously a big disconnect between support and their outsourced app developers!

I'm also having the same issue.  I've had the app for years and recently switched from a Pixel 2 XL (running Pie) to a OnePlus 6T (running Pie).  I no longer get notifications.  I have checked both the web app and the settings on the phone.  Nothing helps.  Honestly, the value of the service is greatly diminished without notifications.
Is Pulseway going to address this?
 

@PulsedAway
Their response has been that it is a bug... WITH the OS itself.  Not the case.  If that were the case my push notifications would be broken on all of my apps (and that is nowhere near true)  Pulseway is the only app with this issue on my phone.  

Hey
we are using the Windows dashboard ,but gets a bigger and bigger problem with having multibal dahsboard system with info distributed.
any plan to develop an API for dashboard data? 
so we can can create our own dashboard with combined data ? 
we currently have data from NewRelic and Pulseway on 2 screens as we need more detail to understand whats happening

Best regards
Jacob Ipsen - CEO @ FlexPOS.com