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toby.kershaw

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Posts posted by toby.kershaw

  1. Hi Chris,

    I wonder if you can help me further, Pulseway has indicated the particular server has now gone offline.
    After checking the Mac I can see it is in actual fact online just not talking with the Pulseway servers.
    Looking in the Console I can see the application is crashing every couple of seconds and generating hundreds of crash.plists in Library/Logs/DiagnosticReports.

    07/10/2015 11:48:00.748 com.apple.launchd[1]: (com.pulseway.PulsewayHelper[54091]) Job appears to have crashed: Segmentation fault: 11
    07/10/2015 11:48:00.748 com.apple.launchd[1]: (com.pulseway.PulsewayHelper) Throttling respawn: Will start in 6 seconds
    07/10/2015 11:48:00.817 ReportCrash[54059]: Saved crash report for com.pulseway.PulsewayHelper[54091] version 15063001 to /Library/Logs/DiagnosticReports/com.pulseway.PulsewayHelper_2015-10-07-114800_sur-mps-01.crash
    07/10/2015 11:48:06.760 com.pulseway.PulsewayHelper[54097]: PulsewayHelper: Launched (uid: 0, euid: 0, pid: 54097)
    07/10/2015 11:48:07.041 PulsewayHelper[54097]: PulsewayHelper: Pulseway 4.7.6 (2015063001) is starting...
    07/10/2015 11:48:07.309 PulsewayHelper[54097]: PulsewayHelper: Configuration loaded for account support@fentonsit.com
    07/10/2015 11:48:11.448 ReportCrash[54104]: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled.
    07/10/2015 11:48:11.796 com.apple.launchd[1]: (com.pulseway.PulsewayHelper[54097]) Job appears to have crashed: Segmentation fault: 11
    07/10/2015 11:48:11.796 com.apple.launchd[1]: (com.pulseway.PulsewayHelper) Throttling respawn: Will start in 5 seconds
    07/10/2015 11:48:11.910 ReportCrash[54104]: Saved crash report for com.pulseway.PulsewayHelper[54097] version 15063001 to /Library/Logs/DiagnosticReports/com.pulseway.PulsewayHelper_2015-10-07-114811_sur-mps-01.crash

    ...etc.

    Should I upload the logs to take a look at?

     

    Toby

     

  2. Hi,

    I've had Pulseway running on this server for some time now however we've noticed Pulseway has reported the server as offline for the last 17 days.
    We've been trying to get into the app but noticed it's stuck as not responding within Activity Monitor. I've uninstalled and reinstalled the application but had no luck.
    Each time you open it, it instantly goes to not responding. What can I do to restore functionality and monitoring?

  3. OSX_storage_alert.thumb.png.6452f520acc2

    As the title suggests, we have a Pulseway subscription for the Professional version.
    This is the 4.7.6 agent installed on an OS X Mavericks 10.9.4 2012 Mac Pro.

    I clear the alert in the dashboard/app but it keeps coming back with the same stats too: 13.9GB free of 222.50GB
    I've already stopped and restarted the service.

     

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