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Posts
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Reputation Activity
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Chris got a reaction from AlanRTonn in Product Branding
Hi,
We already have support for rebranding the Pulseway Web Application for the Pulseway Enterprise Server solution. Rebranding support for reports is also present in our todo list among with agent rebranding so this is something we're definitely going to implement in the future.
Regards,
Chris
Pulseway Support
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Chris got a reaction from Clay Lovelace in What is "Duplicate Alarm" section in PSA
Hi Matt,
The Duplicate Alarms counter is increased if the same Alarm is repeating during the day from RMM for the same system. However this functionality is not supported by Pulseway at this time, however we are planning to ad it into the future release.
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Chris got a reaction from Martin_T in libssh vulnerability
Hi,
If this helps, we are not using this library 'libssh' in our solution.
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Chris got a reaction from Martin_T in Linux Client
Hi Martin,
We are planning to update the Linux and MAC agents to the version 6.0 by the end of the October. Also, this version of the Linux agent will support libSSL version 1.1.
Please let me know if you have any further questions regarding this.
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Chris got a reaction from Tyson in Ninite Plugin V1.1
Hi All,
I have attached the updated version of the Ninite Plugin which supports non Active Directory environment.
NiniteOnePlugin.dll
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Chris got a reaction from BartB in Chocolatey Windows Package Management
Hi Quenten,
Thank you for your suggestion. We will consider the possibility to introduce this functionality into the future release.
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Chris got a reaction from Matt Wilson in Selective Notification times
Hi,
Thank you for your suggestion. We will consider the possibility to introduce this functionality into the future release.
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Chris got a reaction from Matt Wilson in IT Documentation
Hi,
Thank you for your suggestion, we will consider the possibility to introduce this functionality into the future release.
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Chris got a reaction from AC_Martin_J in Share all systems with all users
Hi Nathan,
In about 1 month time we are planning to release a new Pulseway account management system. This system will allow you to assign a scope of the systems to the scope of users. And all users from this scope will be able to access all systems which are listed in the assigned scope (including Antivirus section and OS patch management). Also if you will add the system to the scope, then it will be shared with all users in this scope automatically.
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Chris got a reaction from Gary Haberl in Associated Accounts
Hi @rit-chris ,
This option will no longer be required once we will release the Pulseway version 6. Currently we are about 1-2 weeks away from the release (if everything will go smoothly).
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Chris got a reaction from AlanRTonn in Network Diagram, Topology & Mapping Feature
Hi All,
This sounds like a nice idea. We will consider the possibility to introduce this option into the future release.
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Chris got a reaction from Gary Haberl in Ad-hoc reports on Pulseway
Hi All,
Thank you for your suggestion. This is actually on our to-do list, therefore this option will be available into the future release.
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Chris got a reaction from Gary Haberl in PSA - Default Contract
Hi Gary,
This functionality will be implemented into the Pulseway PSA version 4.0.13
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Chris got a reaction from Gary Haberl in PSA text box fonts
Hi Matt,
Thank you for reporting this, we will review and fix this issue into the future release.
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Chris got a reaction from Gary Haberl in Better deployment methods
Hi Pete,
Thank you for contacting us. This already is on our to-do list. We are planning to embed this functionality into the Pulseway WebApp (the way to create the executable with all required settings).
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Chris got a reaction from Gary Haberl in Multi Factor Authentication
Hi Gary,
Thank you for your suggestion. We will consider the possibility to introduce this option into the future release.
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Chris got a reaction from Gary Haberl in Huge Ticket Titles from RMM Events
Hi All,
Thank you for your suggestion. I have added this to the list of the suggested enhancements.
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Chris got a reaction from simple in Autoresponder to chat or support request
Hi,
Thank you for your suggestion, we will consider the possibility to introduce this option into the future release.
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Chris got a reaction from alliedvoa in Migrating from another RMM
Hi,
If you have access to the remote machine, then this could be done much simpler:
msiexec /i https://www.pulseway.com/download/Pulseway_x64.msi /qn /ALLUSERS=1 username=UUU password=PPP group=GGG server=SSS /L*v PulsewayInstall.log
This is for debugging purposes: /L*v PulsewayInstall.log
Also, you can use psexec to install the Pulseway agent remotely:
psexec \\ip-address /accepteula -u "username" -p "password" -s msiexec /i https:\\www.pulseway.com\download\Pulseway_x64.msi /qn ALLUSERS=1 username="pulseway username" password="pulseway password" group="GGG GGG" server="SSSS"
Or you can try to import the config file which was exported from another Pulseway agent (I havent tried to use the HTTPS links to accomplish this):
msiexec /I "Pulseway_x64.msi" /qb config=PulsewayDef.pcmcfg configpassword="PASSWORD"
Please let me know how it goes.
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Chris got a reaction from ArrowNM in IT Documentation
Hi,
Thank you for your suggestion, we will consider the possibility to introduce this functionality into the future release.
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Chris got a reaction from Martin_T in PSA: Ignore Bounce Messages
Hi Martin,
Have you tried to configure keywords for the emails which you want to block? You can do this from the Admin tab -> Service Desk -> Email Parser -> select it and then configure 'Keywords'.
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Chris got a reaction from simple in Support Desktop Icon Shortcut
Hi,
Please edit the target for the shortcut as follows:
"C:\Program Files\Pulseway\pcmontask.exe" support
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Chris got a reaction from Paul in Support Desktop Icon Shortcut
Hi,
Please edit the target for the shortcut as follows:
"C:\Program Files\Pulseway\pcmontask.exe" support
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Chris got a reaction from SinglrClickIT in Remote Desktop On Mac
Hi Jacob,
In about 2 month time we will have the RD solution for MAC.
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Chris got a reaction from Martin_T in PSA: Adding screenshots to ticket note only works sometimes.
Hi Martin,
The release of the Pulseway PSA version 4.0.11 was delayed.
Thank you for your patience.