Jump to content

walterm99

Members
  • Posts

    13
  • Joined

  • Last visited

Posts posted by walterm99

  1. I had stated in an earlier question that there will be only two users, myself and an associate account. I set up all the monitored systems under my account with the associate account set up to receive all the notifications and alerts that I do. In other words we both see everything. This is working fine. But now I want to add a user and set it up so that this new user will only receive the notification when one thing happens, that being when a certain service is stopped or started. This would be a service that is running on all the systems that I have set up. I think if I add this new user as an associate won't he receive all the other notices also? This new user doesn't need to be sent notifications on any other item except that one service. Is there a way to accomplish this? 

  2. I have another question. I had stated above that there will be only two users, myself and an associate account. I set up all the monitored systems under my account with the associate account set up to receive all the notifications and alerts that I do. In other words we both see everything. This is working fine. But now I want to add a user and set it up so that this new user will only receive the notification when one thing happens, that being when a certain service is stopped or started. This would be a service that is running on all the systems that I have set up. I think if I add this new user as an associate won't he receive all the other notices also? This new user doesn't need to be sent notifications on any other item except that one service. Is there a way to accomplish this? 

  3. I would assume that I should be backing up the SQL database files that PC Monitor is using. Would I run the backup through the SQL Server Management Studio? The PC Monitor software doesn't have a means to run an SQL backup....correct? Just run the normal SQL backups? 

  4. I have a question about associate accounts. There will only be two people set up as users, myself and a second account which I set up as an associate account on mine. I want the associate to have all the same rights and abilities as I do on the 'default' group (which is the only group we are using). When the associate opens his dashboard he doesn't see all the alerts (red circles....they show up as green on his dashboard and red on mine..why?) Also, he does not have the ability to right click on a server in the dashboard and see the menu (remote desktop, remote assistance.etc). 

    As I mentioned, I set his account up as an associate of my account because I want both of us to manage the group. Is that the correct way to set him up? I want both of us to have the same abilities.

  5. I somehow downloaded and installed the 4.02 version of the agent. Now when I try to "Edit computer Settings" from the Dashboard it tells me I have the incorrect version and that I should upgrade. 

    My question is can I just run the newer version on this server while I leave the 4.02 version on it or do I have to uninstall the old first?

  6. I was wondering about this same situation. I took a server offline but I didn't get the notification. But I didn't wait the 15 minutes. Is there any setting that would shorten the time less than 15 minutes?

  7. I am trying to install Enterprise server. I am on the Windows Server 2008 where I installed the Enterprise, (PC Monitor Enterprise Server Administrator" and whenever I try to "Save All Settings" I'm getting a web server error "Unable to connect to the remote server" Then I get "Operation Complete"

    Also if I try to connect to the web interface from my desktop ( http://pcmonitor.<hidden>       the FQDN) I get "403 Foridden:Access is denied"

    I have these ports opened on my firewall, 80, 443, 25, ssh

    I have a public IP  with a NAT to the internal IP

    Registered the FQDN

    I believe SSL was acepted when I installed the Enterprise software.

    I also tried to install the agent on a server that I want to monitor. I'm getting an error when trying to validate account,

    There was no endpoint listening at pcmonitor.smartmsg.com/server.svc that could accept the message. 

    BTW - Am I understanding the use of this software? I want to be able to connect to the above FQDN from my desktop pc in order to monitor my network. (I am more interested in monitoring the network this way rather than via my moble phone, but will use both).  

×
×
  • Create New...