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John R.

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    Pennsylvania

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  1. John R. started following Patch Management Not Working - Policies not running to install and update , REST API authentication , Agent Security Shows Webroot Secure AnyWhere Disabled Out Of Date and Also Enabled and Up to date and 1 other
  2. John R.
    Hey, I've searched the documentation but couldn't find any references on using a bearer token instead of basic authentication (username: password). Are there any other authentication types supported or planned for the future? I'm not keen on using a user account for the RMM or PSA APIs. I'm aware that I can create a dedicated API account in PSA, but I would still prefer an alternative authentication method. It would be great to have the ability to restrict API endpoint access to specific IP addresses. I know this can be done for the web app, but I'm wondering if it also applies to the API. Will the same IP whitelisting in the RMM be used for both RMM and PSA endpoints, or are they separate if supported?
  3. John R.
    I have noticed this for some time and reached out to support a year ago or longer. It would be nice to get it corrected.
  4.    John R. reacted to a post in a topic: Remote lock/wipe
  5.    John R. reacted to a post in a topic: Patch Management Not Working - Policies not running to install and update
  6. John R.
    I have also submitted a request for the same.
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