[Why is asset info and other information not available when the asset is offline?]

would be great to have the asset information saved in the UI also as per my previous request

 

[Asset Information]

Afternoon

It would be great if we could make Asset Info available when devices are offline.

For example if a remote users PC fails to function and is still under warranty trying to explain to a user where to find the device Make, Model and serial number to log a warranty case is not always easy.

If the asset information was available when the device was off line then it would make this process mach easier as it contains all the information required

Cheers

peter

 

Example

DAVID-O-MIIX

Windows 10 Pro Offline

Offline since 11 minutes ago

Asset Info

 

System

• DAVID-0-MIIX

  Name
• LENOVO

  Manufacturer
• 20M3

  Model
• x64-based PC

  Type
• Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz

  CPU
• 1

  Number of Processors
• 8

  Number of Logical Processors
• DAVID-O-MIIX

  DNS Host Name
• TEST.local

  Domain
• Administrator

  Owner Name
• LM_Workstation, LM_Server, NT, Potential_Browser

  Roles
• OK

  Status

BIOS

• YD05UDx7

  Serial Number
• 6NCN33WW

  Name
• LENOVO

  Manufacturer
• 6NCN33WW

  SMBIOS Version
• 3

  SMBIOS Major Version
• 0

  SMBIOS Minor Version
• LENOVO - 1

  Version
• Monday, 12 November 2018 1:00 PM

  Release Date
• OK

  Status
• 6NCN33WW

  Description

Operating System

• Windows 10 Pro

  Name
• 10.0.17763.0

  Version
• Multiprocessor Free

  Build Type
• systemadmin

  Registered User
• NF6EE-QH89W-F8WST-WWXZ4-WFG6P

  Product Key
• 00330-50000-00000-AAOEM

  Serial Number
• 0

  Service Pack Major Version
• 0

  Service Pack Minor Version
• \Device\HarddiskVolume3

  System Device
• C:\WINDOWS\system32

  System Directory
• C:\WINDOWS

  Windows Directory
• Monday, 11 March 2019 12:40 PM

  Install Date
• Monday, 20 May 2019 4:30 PM

  Local Date and Time
• Monday, 20 May 2019 8:10 AM

  Last Boot Up Time
• test\anton.rider

  Last Logged On User

[Veeam]

Hi Marius

 

We use Veeam for all our VMWare installs and this would be a great feature for us also

 

Cheers

[Daskboard Idea]

Hi

Thanks for a great app i have been using it now for almost 4 months and think it is one of the best monitoring systems i have used

Not sure if anyone has asked but it would be great if we could log events server stats notifications etc to a lcoal database eg an access database from the dashboard App

This would allow us to do automatic server reporting for my clients eg average server loads, Uptime stats etc

Thanks again for the App

Cheers

Peter