General

184 topics in this forum

1. Issuing credit notes

   By Kerry, February 4, 2021
   • 1 reply
   • 1.3k views
   • 
   • Gary Haberl
   • January 8, 2022

2. Intgration with Work Order Apps

   By B1TS Ben, January 5, 2022   

   • feature request
   • 1 reply
   • 1.2k views
   • 
   • Jamie Taylor
   • January 6, 2022

3. Search service ticket via time entries.

   By Gary Haberl, December 14, 2021   

   • feature request
   • 1 reply
   • 1.2k views
   • 
   • Jamie Taylor
   • December 16, 2021

4. Optional Note Required?

   By john.overton, November 25, 2021
   • 0 replies
   • 960 views
   • 
   • john.overton
   • November 25, 2021

5. RDP vs Pulseway

   By DHeald, February 9, 2021
   • 2 replies
   • 2.4k views
   • 
   • gulshannegi
   • November 22, 2021

6. Ticket Templates for common ticket types

   By jeremymayfield, November 2, 2021
   • 1 reply
   • 1.1k views
   • 
   • Jamie Taylor
   • November 8, 2021

7. Checklists in tickets

   By Jed, October 20, 2021
   • 3 replies
   • 1.1k views
   • 
   • Jamie Taylor
   • October 21, 2021

8. Backup has never worked

   By JDBaron25, October 20, 2021
   • 1 reply
   • 995 views
   • 
   • Mark G38
   • October 20, 2021

9. Limit Ticket Templates to Specific Users

   By john.overton, October 19, 2021   

   • feature request
   • 1 reply
   • 1k views
   • 
   • john.overton
   • October 20, 2021

10. System Status Board

    By Austin0, January 2, 2021
    • 1 reply
    • 1.7k views
    • 
    • haylebop
    • October 8, 2021

11. can we get a round robin group to rotate through tickets

    By Michael Doyl, September 24, 2021
    • 1 reply
    • 891 views
    • 
    • Jamie Taylor
    • September 24, 2021

12. Stop reply to email opening a new ticket

    By mdsmith, September 12, 2021
    • 1 reply
    • 1.1k views
    • 
    • UTS Brian
    • September 24, 2021

13. Local Audit Policy Manipulation

    By rwally, August 17, 2021
    • 1 reply
    • 1.1k views
    • 
    • Jamie Taylor
    • August 24, 2021

14. Pulseway down?

    By Nathan Grafton, July 12, 2021
    • 1 reply
    • 1.5k views
    • 
    • Paul
    • July 12, 2021

15. Kaseya breached, is Pulseway audited?

    By Mr. C, July 3, 2021
    • 3 replies
    • 1.8k views
    • 
    • Mr. C
    • July 4, 2021

16. Kaseya breach - Bloomberg article states approx. 20 MSP breached

    By whatup, July 3, 2021
    • 0 replies
    • 944 views
    • 
    • whatup
    • July 3, 2021

17. Outlook Add-in to Submit tickets

    By crakpot, May 15, 2021   

    • feature request
    • webapp
    • (and 1 more)

      Tagged with:

      • feature request
      • webapp
      • windows
    • 1 reply
    • 2k views
    • 
    • Robert Stan
    • May 17, 2021

18. Get notified when a client responds to a completed ticket

    By Hugo, February 12, 2018   

    • windows
    • configuration
    • 2 replies
    • 2.6k views
    • 
    • Kyle Muegge
    • April 22, 2021

19. Possible Feature Requests

    By spincotech, February 1, 2021
    • 0 replies
    • 981 views
    • 
    • spincotech
    • February 1, 2021

20. Login and renew

    By TailoredIT, January 13, 2021
    • 1 reply
    • 1.6k views
    • 
    • Paul
    • January 14, 2021

21. Ticketing System Dashboard

    By Austin0, January 2, 2021
    • 0 replies
    • 1.3k views
    • 
    • Austin0
    • January 2, 2021

22. Error when deleting Workflow

    By TonySoda, December 15, 2020
    • 2 replies
    • 1.4k views
    • 
    • TonySoda
    • December 15, 2020

23. Email notification from Service Desk

    By TonySoda, December 15, 2020
    • 2 replies
    • 1.4k views
    • 
    • TonySoda
    • December 15, 2020

24. Set REPLY-TO address for outgoing invoice emails

    By Colm Whelan, November 11, 2020
    • 0 replies
    • 1.2k views
    • 
    • Colm Whelan
    • November 11, 2020

25. Strange USB read/write requests on monitored PC

    By JR-Encinitas, November 3, 2020
    • 1 reply
    • 1.4k views
    • 
    • Colm Whelan
    • November 11, 2020